Engine Health Monitoring
EHM service for trend monitoring and reporting of engine data
Service Overview
Engine Health Monitoring (EHM) is a service that provides trend monitoring and reporting of engine data using predictive maintenance software tools, enabling Rolls-Royce to instruct any required maintenance tasks to mitigate potential engine events.
Data Management
Rolls-Royce will collate, manage and store Customer's EHM Data
Service Availability
24 hours a day, 7 days a week monitoring
Response Requirements
EHM Advisory or Alert reports must be reacted to promptly by the Customer to quickly evaluate, troubleshoot, and correct the issue identified.
Alerts
Within the stated reaction time
Advisories
At the next convenient maintenance opportunity
- Provide the ORR before EIS for each engine type
- Collate, manage and store Customer's EHM Data
- Raise any Alerts, Advisories or Exceedances within three hours by email
- Post Alerts, Advisories, Exceedances and trend plots to RR Care within three hours
- Post fleet summary data and reports to RR Care monthly
Click to view ORR documents for RB211-535E4, Trent 500, Trent 700, Trent 800, and more...
Occurrence Reporting
Operator will advise Rolls-Royce AST within 24 hours in case of engine related events such as:
Information regarding engine details, location, description of event and subsequent actions should be provided to Rolls-Royce AST in electronic format.
Safety Reporting Requirements
Immediate Reporting
Conditions that have resulted or may result in an unsafe condition that seriously hazards flight safety shall be reported immediately to the local airworthiness authority for the reporting Part-145 organisation and as applicable the Design organisation.
EASA Occurrence Reporting (AMC 20-8)
When deviations or technical anomalies are discovered (e.g., use of incorrect methods, deviations from approved procedures/data, technical defects affecting airworthiness), Rolls-Royce must immediately report per EASA requirements (AMC 20-8) and IOSA requirements to the operator Power Plant Team for the operator to inform its Authority within 72 hours.
Unsafe Condition Reporting
After identifying an unsafe condition (including uncontained failure of engine critical components, fuel leakage hazards, fuel system malfunctions, or toxic fumes in cabin air supply), the Product Chief Engineer will issue a safety report within 72 hours. A Follow-Up report shall be issued within 30 days of the initial report for EASA certified products.
Maintenance Data Requirements
At maintenance sites, Rolls-Royce and its Maintenance Providers shall be in possession of and use all Maintenance Data necessary for maintenance of the Engines in accordance with OEM recommendations and applicable CAA requirements.
- Customer is responsible for making all customer-specific Maintenance Data and revisions available to Rolls-Royce
- Rolls-Royce will make data available to its subcontractors when applicable
- Customer shall ensure availability of customised maintenance data with correct revision status for aircraft covered under the agreement
- All maintenance data and other applicable manuals will be available online as informed to the maintenance provider
Investigation Data (QAR)
In the event of an aircraft or engine investigation, Rolls-Royce may need to request additional data such as QAR (Quick Access Recorder). This data must be provided to Rolls-Royce in a decoded, agreed format.
Providing access to QAR data in a timely manner will significantly reduce response time to issues and investigations, and minimise operational disruption.
Access on Rolls-Royce Care
Navigate to:
Services > Engine Health Monitoring
EHM Help Desk
Initial Setup
global.servicecentre@controlsdata.comTechnical Advice / Queries
ehmservicedesk@controlsdata.comSystem Components
- ACMS - Aircraft Condition Monitoring System
- EMU - Engine Monitoring Unit
- ACARS - Aircraft Communications Addressing and Reporting System
Engine Removal Report
The EHM Service Provider produces an engine removal report which can be viewed by Rolls-Royce and Customer, and used by Overhaul Base for workscoping (e.g., checking vibration levels to avoid pass-off rejections).
Pro Tip
Ensure data transmission is set up in accordance with the requirements in the relevant ORR document to enable proper EHM service delivery.